Support
Support

Installation Assistance

We offer clients our remote installation assistance service with all purchases, not because the ConnectIt software is particularly difficult to install, but because of the many different configuration options that are available. Working with ConnectIt day-in, day-out, our installation support team is well placed to advise on how the software should be set up for the needs of your specific business.

Our installation assistance service is provided remotely via screen sharing technology to register, install, configure and train you on your newly purchased software. One of our support assistants calls you up, talks you through connecting screens and installing the software before finally talking you through the configuration options to get the software set up for the way that your business works.

The fee for remote installation includes registration, configuration, training and 30 days Gold (same day telephone) support.

Please note that if you prefer to install and setup the software yourself, full and complete documentation is provided in the ConnectIt software download pack and is also available in the online support Knowledgebase and Support Resources areas.

l: 0844 357 7360 | i: +44(0)344 357 7360 | e: enquiries@hilltopsit.co.uk
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